Claims Adjuster - Chubb Global Markets

Chubb; Glasgow; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player seeks a Claims Adjuster to manage a diverse portfolio of claims. This role involves negotiating settlements, maintaining client relationships, and ensuring timely resolutions. The ideal candidate will have a strong background in claims handling and exceptional customer service skills. Join a company that values integrity, teamwork, and diversity, offering a supportive environment and excellent employee benefits, including private medical cover and generous annual leave. If you're ready to make an impact in the insurance sector, this opportunity is for you.

Benefits

Competitive salary & pension scheme

25 days annual leave

Private Medical cover

Subsidised gym membership

Employee Share Purchase Plan

Comprehensive Learning & development

Cycle to work scheme

Employee Assistance program

Networking & mentoring opportunities

1 day annual Charitable leave

Qualifications

• Experience in claims handling across multiple lines of business.
• Strong customer service and communication skills.

Responsibilities

• Manage a portfolio of claims ensuring prompt settlements.
• Negotiate settlements and maintain client relationships.

Skills

Claims Handling

Customer Service

Negotiation

Communication Skills

Education

ACII Qualification

Job description

Claims Adjuster –Chubb Global Markets

Do you have end to end claims handling experience?

If interested in applying your skills within one of the largest insurers in the world, with excellent employee benefits, then we would love to hear from you!

The role exists to manage a portfolio of claims for multiple lines of business including coverage analysis, investigation, evaluation of policy liability, legal liability and quantum.

It will be advantageous if you have experience of handling Marine, Aviation, Property or Casualty Claims however we are also happy to consider candidates with experience gained in other areas of Claims.

Key Responsibilities:

• Negotiate settlement of claims to bring them to a successful conclusion.
• This may involve policy holders, other professionals, insurers, loss adjusters, brokers, solicitors and third parties
• Self-management of own caseload to ensure prompt settlement of files, accuracy and timeliness including control of vendor expenses
• Focus on service delivery across the team for all internal/external client groups and stakeholders.
• Act as part of a team to ensure both Team and individual goals are met
• Work with third party service providers to ensure claims service standards are maintained
• Represent Chubb at internal and external meetings including review meetings with brokers, key clients and potentially London market representatives.
• Develop and maintain client relationships and look after key accounts through providing timely and clear responses to correspondence received.
• Provide general assistance and support to senior claims adjusters, managers and underwriters including projects and ad-hoc tasks as they arise

Qualifications

• Preference for professionally qualified individuals - ACII, or progress towards.
• Previous experience in a Claims handling role
• Excellent Customer Service skills
• Strong written and verbal communication skills

We offer in return!

• Competitive salary & pension scheme
• 25 days annual leave plus ability to purchase 5 additional days
• Private Medical cover, Employee Share Purchase Plan, Life Assurance
• Subsidised gym membership, Comprehensive Learning & development offering
• Employee resource groups: Gender Equality Network, Abilities & Wellbeing, Social Mobility, Parents & Carers, Pride Network, Cultural Awareness Network.
• Networking, mentoring & development opportunities, 1 day annual Charitable leave
• Cycle to work scheme, Active Sports & social committee, Employee Assistance program

Integrity. client focus. respect. excellence. teamwork

Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.

Diversity & Inclusion. At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.