Claims Account Handler

Adjusting Appointments Limited; United Kingdom; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

A leading independent claims firm in South West England is seeking an experienced Claims Account Handler to manage a portfolio of Property and Liability Claims. The ideal candidate has strong negotiation skills and a proven track record in claims handling. This role requires effective communication and a target-driven mindset. Candidates must be willing to work from the office 2-3 days per week and will receive a competitive salary of up to £28k.

Qualifications

• Experience in claims handling, including caseload management.
• Experience with Property Claims covering all perils.
• Ability to work effectively under pressure.

Responsibilities

• Investigating, negotiating, and settling claims.
• Liaising with Insured, Insurers/Brokers to conclude claims timely.
• Coordinating with overseas stakeholders.

Skills

Claims handling experience

Excellent communication skills

Negotiation skills

Relationship management

Problem-solving skills

Education

Industry qualifications

Job description

Claims Account Handler, South West England

Client:

Adjusting Appointments Limited

Location:

South West England, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

54db7bbb505b

Job Views:

39

Posted:

22.08.2025

Expiry Date:

06.10.2025

Job Description:

Job Profile

Claims Account Handler (up to £28k)

An experienced Claims Handler is required by a leading Independent Global Loss Adjuster providing Loss Adjusting, Claims, and Risk Management Services, focusing on Specialty Markets and Complex Commercial claims. The successful candidate will join the Essex Team, reporting to the Claims Manager, and will be responsible for managing a portfolio of Property and Liability Claims for the UK and Europe through to settlement.

Key responsibilities:

• Investigating, negotiating, and settling claims
• Liaising with Insured, Insurers/Brokers to conclude claims timely
• Coordinating with overseas stakeholders
• Producing reports
• Ensuring compliance with time reporting and billing
• Collaborating with Adjusters as needed
• Attending client review meetings

About you:

• Experience in claims handling, including caseload management
• Experience with Property Claims covering all perils
• Excellent communication skills, both written and verbal
• Strong relationship management skills
• Proven negotiation, decision-making, and problem-solving skills
• Ability to work effectively under pressure
• Target-driven mindset
• Industry qualifications or working towards them
• Willingness to work from the office 2-3 days per week

Salary and Benefits:

Monday to Friday, 9:00 AM - 5:00 PM