Civil Liberties Legal Assistant

ZipRecruiter; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading legal firm in London is seeking a Legal Assistant to support their Civil Liberties team. The role involves administrative duties and client liaison, requiring good organizational skills and a client-focused attitude. Candidates should be able to manage multiple tasks and have strong communication skills. The firm offers training and good prospects in a professional environment.

Benefits

Training opportunities

Good IT facilities

Qualifications

• Good administrative and literacy skills required.
• Ability to handle a high level of incoming and outgoing calls.
• Good computer skills essential.

Responsibilities

• Assist with office services and printing documents.
• Receive and make calls to potential clients.
• Take enquiry details and liaise with clients.

Skills

Administrative skills

Good telephone manner

Client-focused attitude

Attention to detail

Teamwork

Tools

Microsoft Office

Case management software

Job description

Job Description

Hodge Jones & Allen Solicitors

Leading London NW1 Solicitors

Hodge Jones & Allen Solicitors are looking to recruit a Legal Assistant to support our Civil Liberties team. This role primarily involves a mixture of both administrative tasks and overseeing all new enquiries for the department.

Administrative duties include assisting the earners in all areas of office services, printing relevant documents, filing, scanning, photocopying, collating and paginating documents, assisting with the team diary and liaising with courts and clients.

New enquiry duties include receiving incoming calls from and making outgoing calls to potential clients seeking our services. Through careful listening and questioning, the Legal Assistant will gain an insight into the client’s requirements and assist as far as possible, e.g. taking the enquiry details, liaising with earners, arranging appointments, taking possible complaint calls etc. They will provide information on legal procedures, costs remedies and timescales to clients in line with legal best practices and principles. They will complete an accurate written attendance note of calls and ensure they are logged on our system.

Duties will vary in importance and priority, depending on circumstances and the needs of the business at any particular time.

You will need to have good administrative and literacy skills, be methodical, able to work in a team, use your initiative and have a flexible attitude. Working in an organised manner, paying attention to detail and good time management are important.

You will be part of a busy team and responsible for the smooth running of both client liaison and office administrative duties.

Good computer skills are essential, as is the ability to handle a high level of incoming and outgoing calls and interact with diverse cliental in a sensitive and professional manner. Therefore, excellent telephone manner with clear and pleasant verbal communication is required. You must have a positive, client focussed attitude and be able to discuss and understand complex legal situations with clients in both a sensitive and professional manner, utilising skills in discerning, deciding and differentiating between clients in a supportive and non-judgemental way.

Operating from modern Central London premises, Hodge Jones & Allen Solicitors are a highly regarded firm. We offer good prospects, training and IT facilities.

Closing date for applications: Thursday 14 August 2025, 5pm.