Civil Enforcement Officer - Part-Time; 32 hours

APCOA PARKING UK; Walsall; On-site; GBP 21,000 - 23,000; Part time

Job summary

An established industry player is seeking dedicated Civil Enforcement Officers to ensure safe and clean neighborhoods in Walsall. This part-time role involves enforcing parking regulations, promoting good public relations, and ensuring emergency access on public streets. With a commitment to providing excellent customer service, you will be working outdoors and engaging with the community. Enjoy a supportive work environment with training opportunities and various perks, including annual leave and a pension scheme. If you're ready to make a positive impact in your local area, this role is perfect for you.

Benefits

20 days annual leave plus 8 bank holidays

Pension scheme

Uniform provided

Employee of the Month Award scheme

Discount scheme

Credit for loyal workers' scheme

Training prospects

Qualifications

• Good written and spoken English is essential.
• Excellent customer service skills are required.

Responsibilities

• Enforce parking policies and issue Penalty Charge Notices.
• Report defects in street furniture and suspect vehicles.

Skills

Communication Skills

Customer Service Skills

Ability to Work Outdoors

Professional Attitude

Tools

Hand-Held Computer Terminal (HHCT)

Job description

The Role

Civil Enforcement Officer - Walsall - Part time - 32 Hours per week - £12.94 per hour - £21,532.16 per annum

From 1st April wage rising to: £13.71 per hour - £22,813.44 per annum

Full Clean UK Driving Licence ESSENTIAL

Would you enjoy working outdoors?

Do you have good communication skills?

Do you want to make a difference in your local area?

Civil Enforcement Officers walk a beat around an assigned area to ensure the neighborhood stays safe and clean.

What will your duties be?

1. To enforce on-street permitted parking policies and issue Penalty Charge Notices (PCN's) to vehicles in breach of these codes.
2. To record, report and take appropriate action on any defects found in street furniture, including signs and road markings, or any suspect vehicles in accordance with local procedure.
3. To represent the Company and the Council by promoting good public relations and providing advice and knowledge concerning parking related matters.
4. To use your radio and Hand-Held Computer Terminal (HHCT) equipment in a proper manner in accordance with practices.
5. To attend when needed judgment hearings to give endorsing information in connection with contested PCNs.
6. To report all issues and PCNs issued to your supervisor at the end of each shift.

What you will bring?

1. Good written and spoken English.
2. Excellent customer service skills.
3. A willingness to work outside in all weather conditions.
4. A smart and professional attitude.

You will be working shifts; 4 days out of 7, Monday to Sunday, between 07:00 and 22:00 as per rota.

Our Civil Enforcement Officers are an important part of the local area. You will be in charge of ensuring that all drivers follow parking rules on public streets and in car parks. You will be making sure emergency vehicle access is not blocked and the road is safe for all members of the public!

In return for your hard work, we are offering:

1. 20 days annual leave plus 8 bank holidays (P/T will be pro rata).
2. Pension scheme.
3. Uniform provided.
4. Employee of the Month Award scheme.
5. Discount scheme.
6. Credit for loyal workers' scheme.
7. Training prospects.

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the training prospects to fulfill their potential.