Citywide Later Life Administrator | Greater Manchester Mental Health NHS Foundation Trust

www.findapprenticeship.service.gov.uk - Jobboard; Manchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare provider in Manchester is seeking an enthusiastic and experienced administrator to join their busy CMHT Older Adults Team. The role involves providing administrative support to clinicians and service users, managing referrals, and taking minutes for meetings. Candidates should possess strong communication and organizational skills, with experience in a healthcare setting preferred. Enjoy comprehensive benefits, including enhanced pay rates and generous annual leave.

Benefits

30% additional pay for evenings and Saturdays

60% additional pay for Sundays and bank holidays

27 days annual leave plus bank holidays

Excellent pension scheme

Cycle to work scheme

Salary sacrifice car scheme

Wellbeing programme

Blue Light Card discounts

Qualifications

• Experience in an administrative role within a healthcare setting.
• Ability to handle confidential information accurately.
• Proficient in Microsoft Office and similar software.

Responsibilities

• Provide administrative support to the clinical team.
• Process referrals and manage appointment scheduling.
• Take minutes for meetings and manage correspondence.

Skills

Communication skills

Organisational skills

Data entry skills

Job description

We are looking for an enthusiastic, experienced administrator to join our busy CMHT Older Adults Team. You will be part of a team of administrators providing admin cover to our service users, clinicians, and other health professionals.

This post is for a citywide administrator, and you will be expected to work at various sites across Manchester, including MRI, Wythenshawe, Chorlton, and Crumpsall Vale.

Please note: This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.

The successful post holder will be responsible for processing referrals in a timely manner, ensuring all personal information is recorded accurately and confidentially, and other data quality/target procedures.

Answer incoming calls to the service, arrange appointments, and complete general correspondence letters/reports.

The post holder will provide an administrative function to the clinical team, be responsible for taking minutes on a rota basis for team meetings/MDT/safeguarding and professionals meetings, answer a high volume of calls daily, and complete other administrative tasks such as scanning/copying.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7,000 staff, delivering services from more than 122 locations.

We provide inpatient and community-based mental health care across Bolton, Manchester, Salford, Trafford, and Wigan, along with a wide range of specialist mental health and substance misuse services across Greater Manchester, the northwest of England, and beyond.

Greater Manchester is one of the world's most innovative and exciting places to live and work. From the beautiful countryside to the vibrant inner city with shopping, entertainment, and dining options, there is something for everyone.

Experience a warm northern welcome with people famed for their warmth, humor, and generosity.

Our staff enjoy their work, have opportunities to learn and develop their skills, and are encouraged to generate new ideas to improve care for our service users.

See the attached detailed job description and person specification.

Staff benefits include:

• Pay enhancements – 30% additional for evenings (8 pm onwards) and Saturdays, 60% additional for Sundays and bank holidays.
• 27 days annual leave plus bank holidays, rising to 29 after 5 years and 33 after 10 years.
• Excellent pension scheme.
• Cycle to work scheme.
• Salary sacrifice car scheme.
• Wellbeing programme.
• Blue Light Card discounts.

This advert closes on Monday, 18 August 2025.