City Services Manager

Belfast Zoo; Belfast City District; Hybrid; GBP 40,000 - 52,000; Full time

Job summary

The City & Neighbourhood Services Department of Belfast City Council is seeking a full-time, permanent post. The post holder will report to the Operational Director and will be responsible for developing and delivering City Service portfolios, collaborating with peers and senior managers to ensure effective service delivery.

They will support the Operational Directors, provide leadership in city and operational management, and champion the Council's priorities while deputising as required.

Responsibilities

• Effectively managing the development and delivery of the City Service portfolio and working in collaboration with peers and senior managers for effective service delivery within City and Neighbourhood Services.
• Supporting the Operational Directors in all assigned duties, providing strong leadership in relation to city and operational management, championing, and delivering the Council’s strategic priorities, deputising as and when required within post holder’s sphere of responsibility.
• Supporting the Service Area contribution to the strategic direction of city management through positive internal and external engagement with key stakeholders and ensuring an integrated approach to decision making alongside the broader policy development responsibilities of City & Neighbourhood Services.
• Providing professional and technical advice and ensuring effective financial management and high quality, responsive and integrated, customer focussed services for the assigned portfolio of service.
• Managing, developing and motivating staff allocated to the service area, and making a contribution to the management and business improvement of the department.

Job description

City & Neighbourhood Services Department

There is currently one full-time, permanent post.

The post holder will report to the Operational Director and will be responsible for:

Effectively managing the development and delivery of the City Service portfolio and working in collaboration with peers and senior managers for effective service delivery within City and Neighbourhood Services.

Supporting the Operational Directors in all assigned duties, providing strong leadership in relation to city and operational management, championing, and delivering the Council’s strategic priorities, deputising as and when required within post holder’s sphere of responsibility.

Supporting the Service Area contribution to the strategic direction of city management through positive internal and external engagement with key stakeholders and ensuring an integrated approach to decision making alongside the broader policy development responsibilities of City & Neighbourhood Services.

Providing professional and technical advice and ensuring effective financial management and high quality, responsive and integrated, customer focussed services for the assigned portfolio of service.

Managing, developing and motivating staff allocated to the service area, and making a contribution to the management and business improvement of the department.

As Protestants and males are currently known to be under-represented in this job group, in Belfast City Council, applications from these groups would be particularly welcome.

And as young people (people under the age of 35), people with a disability and people from minority ethnic communities are currently under-represented in Belfast City Council, applications from these groups would be particularly welcome.

As part of our commitment to equality of opportunity, we offer a Guaranteed Interview Scheme (GIS) for disabled applicants who meet the essential criteria for the post.

Belfast City Council is an Equal Opportunities Employer. All applications for employment are considered strictly on the basis of merit.

About the department

With over 1,400 staff the City and Neighbourhood Services Department delivers frontline services essential to the daily lives of Belfast residents. This includes:

• Open Space & Street Scene- Managing parks, green spaces, and street cleansing operations.
• Neighbourhood Development & Regeneration- Overseeingcommunity centres, health and wellbeing initiatives, active living, and community safety.
• Regulatory & City Services- Providing environmental health services, dog and pest control, port health, emergency planning, and bereavement services.
• Strategic Waste Management- Leadingwaste collection, recycling, and fleet management.

This department is committed to deliveringcustomer-focused, cost-efficient, and impactful servicesto enhance the quality of life in Belfast.

City & Neighbourhood Services Department

City & Neighbourhood Services Department