City Lead-Quick Commerce, GSF Last Mile

Amazon; Mansfield; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading company seeks an Area Manager for its Amazon Fresh Fulfillment Center. The role involves overseeing operational objectives, managing a team, and driving process improvements. Candidates should have a Bachelor's degree and at least 2 years of management experience, with a focus on safety, quality, and productivity.

Qualifications

• 2+ years of employee and performance management experience.
• Ability to work flexible schedules, including weekends, nights, and holidays.

Responsibilities

• Oversee budgetary, people development, and operational objectives.
• Manage and lead a team of Team Leads and coach staff.
• Drive staffing plans and process improvements.

Skills

Employee management

Performance management

Process improvement

Lean techniques

Education

Bachelor's degree or equivalent

Job description

Job Title: Area Manager - Amazon Fresh Fulfillment Center

Area Managers are responsible for overseeing all budgetary, people development, and operational objectives within our Amazon Fresh Fulfillment Center. Key responsibilities include managing and leading a team of Team Leads, coaching and mentoring staff to meet performance objectives, fostering positive employee relations, and building leadership capacity within the center.

1. Drive the creation of staffing plans, schedules, quality initiatives, process improvements, and other Six Sigma projects to meet and exceed the Business Plan.
2. Set and clarify requirements and expectations for Area Managers.
3. Measure team performance, provide feedback, and hold Team Leads accountable.
4. Share best practices across departments, shifts, and networks.
5. Collaborate with support staff (HR, Finance, Facilities, S&LP, IT) to secure resources for projects and initiatives.
6. Address operational and personnel issues affecting the functional area.
7. Identify issues impacting multiple areas and propose solutions to senior management.
8. Focus on safety, quality, customer experience, and productivity.
9. Review work forecasts and determine productivity requirements.
10. Partner with other Area Managers to balance labor and ensure efficient shifts.
11. Support safety programs and OSHA compliance.
12. Lead process improvement initiatives using Lean tools.

Basic Qualifications

• 2+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Ability to work flexible schedules, including weekends, nights, and holidays

Preferred Qualifications

• 1+ years of experience with performance metrics, process improvement, or Lean techniques

We are committed to an inclusive culture that empowers all Amazonians. If you need accommodations during the application or onboarding process, please visit this link. For other regions, contact your Recruiting Partner.

Posted: Multiple dates in 2025, latest update 10 minutes ago.

Amazon is an equal opportunity employer, committed to diversity and inclusion.