Tektora is hiring: Cisco Engineer (DV Cleared)
Permanent | Onsite (4–5 days/week) | Monday–Friday, 08:00–17:00 | UK-Based Facility | DV Clearance Required
Tektora is supporting a key client in the expansion of their engineering team into 2025 and beyond. We're on the lookout for a skilled Cisco Engineer to join a high-performing environment, delivering robust technical solutions to predominantly DV-cleared UK customers.
This hands-on, facility-based role is perfect for someone with deep Cisco knowledge and expertise in one or more of the following areas: Networking, Security, Unified Collaboration, or Data Centre (DC) infrastructure.
Key Responsibilities
- Customer Engagement – Act as a trusted technical point of contact, driving service delivery and strengthening operational relationships with customer teams.
- Technical Problem Solving – Lead the resolution of complex issues using Cisco technologies across Security, Collaboration, and Data Centre environments.
- Incident Management – Diagnose, troubleshoot, and resolve technical incidents effectively and efficiently.
- Testing & Compatibility – Build or utilise test environments to resolve compatibility issues and explore advanced troubleshooting scenarios.
- Knowledge Transfer – Create documentation, share insights, and deliver technical guidance to customers and internal colleagues.
- Record Keeping – Maintain accurate records within incident and knowledge management systems, following internal processes and standards.
- Clear Communication – Provide regular updates to both customers and internal stakeholders, ensuring transparency and clarity throughout.
What We’re Looking For
- Security Clearance – Active DV Clearance is essential for this position.
- Certifications – Strong preference for Cisco CCNA/CCNP certifications.
- Technical Depth – Practical, hands-on experience in at least one of the following areas:
- Network
- Security
- Unified Collaboration
- Data Centre (DC)
Problem-Solving Ability – Demonstrated experience resolving complex technical issues across enterprise environments.Strong Communicator – Clear, confident, and professional when engaging with both technical and non-technical stakeholders.Customer-Focused – Proven ability to build and maintain positive customer relationships.Detail-Oriented – Skilled in documenting technical work clearly and thoroughly.Looking to take your Cisco expertise to the next level in a secure, high-impact role? Apply today or reach out to Tektora to learn more about this exciting opportunity.