CIO - , , United Kingdom

JR United Kingdom; York; On-site; GBP 100,000 - 180,000; Full time

Job summary

A leading retail and services business is seeking a Chief Information Officer (CIO) to drive technology strategy and digital transformation across multiple sites. This role involves leading a high-performing technology team, ensuring a robust IT infrastructure, and developing enterprise-wide data capabilities to enhance operational efficiency. The ideal candidate will have proven experience in managing technology in complex, multi-site environments and a strong track record in data governance.

Qualifications

• Proven success in leading technology strategy across retail/service environments.
• Skilled in developing high-performing teams.
• Strong record in enterprise data strategies and governance.

Responsibilities

• Define and implement an IT roadmap aligned with business goals.
• Lead integration of advanced technologies for customer experience enhancement.
• Ensure robust, scalable, and secure IT infrastructure across locations.

Skills

Data & Technology Leadership

Multi-Site Expertise

Agile Mindset

Vendor Management

Cybersecurity Framework

Job description

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An exciting opportunity for a strategic and forward-thinking Chief Information Officer (CIO) to join a fast-paced, high-growth business operating at scale across the retail and services sector. This executive role will lead the development and execution of the company’s technology strategy, driving innovation, operational excellence, and digital transformation across a multi-site environment.

Key Responsibilities

• Technology Strategy: Define and implement a future-ready IT roadmap aligned with business goals.
• Digital Transformation: Lead the integration of advanced technologies to enhance customer experience and operational efficiency.
• Infrastructure & Systems: Ensure robust, scalable, and secure IT infrastructure across all locations.
• Data & Analytics: Build enterprise-wide data capabilities, including governance, platforms, and analytics.
• Cybersecurity: Develop and maintain a strong cybersecurity framework to protect systems and data.
• Leadership & Culture: Build and lead a high-performing technology team, fostering innovation and continuous improvement.
• Vendor Management: Manage key technology partners and service providers to ensure quality and value.
• Executive Collaboration: Work closely with senior leadership to identify and deliver technology-driven business opportunities.

The Person:

• Enterprise IT & Multi-Site Expertise: Proven success in designing and leading technology strategy across complex, multi-location retail or service environments, ensuring integration, scalability, and operational excellence.
• Entrepreneurial & Strategic Mindset: Thrives in fast-paced, founder-led or high-growth businesses, balancing long-term vision with hands-on execution.
• Data & Technology Leadership: Strong track record in building and scaling enterprise data strategies, platforms, and governance frameworks.
• Team Builder & People Leader: Skilled in developing, mentoring, and leading high-performing technology and data teams.
• Agile, Visionary & Collaborative: Comfortable navigating ambiguity, driving innovation, and building strong cross-functional relationships to align technology with business goals.