CI & Admin Assistant

C&C Group; Hounslow; Teletrabalho; GBP 21 000 - 29 000; Tempo integral

Resumo da oferta

We are a team of drinks industry enthusiasts within C&C Group, a leading UK drinks wholesaler serving thousands of venues across the country. We seek a proactive administrator to support the CI & Admin Manager and Depot Management Team, ensuring efficient admin, stock integrity, cost control, and KPI delivery in line with legal standards.

The role involves reception duties, handling calls, processing orders, and maintaining filing systems.

Qualificações

• Experience in an Administration role within a fast moving environment such as FMCG or logistics.
• Passionate about providing a premium service.
• Bookkeeping & time management skills.
• Proven track record in delivering within set targets with an understanding of cost and control management.
• Able to multi-task in a pressured environment and work to tight deadlines.
• Highly motivated with focus on quality and Health & Safety.
• Effective communication at all levels with good verbal and written English.

Responsabilidades

• To act as first point of contact at Reception.
• Answering incoming calls, providing the first line of the customer care function.
• To accurately amend and despatch customer orders as and when required.
• Carry out and maintain an accurate filing system for all relevant company documentation.
• Adhere to “Off licence” legislation whilst carrying out an “Off licence” sale.
• Support and cover administration tasks for other departments when required.
• Ensure the Depot and office environment is maintained, including stationary and ensuring the office environment is kept in a safe and hygienic manor.
• Any other administration tasks required.
• Ensure compliance with all quality and legal documentation and standards.

Conhecimentos

Reception

Customer care

Administration

Time management

Communication

Descrição da oferta de emprego

We’re a team of drinks industry obsessives, driven by supporting the trade – day in and night out. Passion paired with unparalleled industry insight mean we’re always moving forward, collaborating with our customers to understand the needs of their business and to ensure we’re supporting their future growth. We are one of the UK’s largest drinks wholesalers, supplying drinks to several thousand venues in every part of the UK and every segment of the trade, from luxury hotels and world-class event spaces to local restaurants and community pubs. With over 200 years of on-trade experience behind us, and unique insight into the future of our industry, our experience matters.

About the role

To assist in providing efficient, professional and customer focused administration support to the CI & Admin Manager/Team Leader and Depot Management Team. The job holder will help facilitate the depot continuous improvement, stock integrity and admin, with responsibility for the delivery of cost, service, compliance, people KPIs – in line with company and legal standards and requirements.

Key Accountabilities

• To act as first point of contact at Reception.
• Answering incoming calls, providing the first line of the customer care function.
• To accurately amend and despatch customer orders as and when required.
• Carry out and maintain an accurate filing system for all relevant company documentation.
• Adhere to “Off licence” legislation whilst carrying out an “Off licence” sale.
• Support and cover administration tasks for other departments when required.
• Ensure the Depot and office environment is maintained, including stationary and ensuring the office environment is kept in a safe and hygienic manor.
• Any other administration tasks required.
• Ensure compliance with all quality and legal documentation and standards.

About you

• Experience in an Administration role within a fast moving and changing work environment such as FMCG or logistics
• Passionate about providing a premium service
• Bookkeeping & time management skills
• Proven track record in delivering within set targets with an understanding of cost and control management
• Able to multi-task in a pressured environment and work to tight deadlines
• Highly motivated and driven in maintaining the highest standards in quality and Health & Safety
• Effective communication skills – able to communicate effectively at all levels with good verbal and written English
• Must be flexible with work patterns as the role may require reception cover at peak workload period
• Positive approach and completion of any reasonable task requested by the management team

About Us

Operating through the Matthew Clark, Bibendum, Tennent’s and Bulmers Ireland brands, the Group has a market leading range, scale and reach including an intimate understanding of the markets it serves.

From grass to glass, and everything in between, we grow, brew, manufacture, market, and deliver some of the world’s favourite drinks. C&C Group’s portfolio of owned/exclusive brands include: Bulmers, the leading Irish cider brand; Tennent’s, the leading Scottish beer brand; Magners the premium international cider brand; as well as a range of fast-growing, premium and craft ciders and beers, such as Heverlee, Menabrea, Five Lamps and Orchard Pig.

We seek to champion and embed sustainability in everything that we do at C&C. While delivering joy to customers, we always shine a light on people and the planet. We have a clear ESG vision delivering to a better world. We respect, support, and develop all our people to be their best, with a focus on results by creating a culture of winning together.

We also recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to delivering on our mission. Therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.

C&C Group (and inclusive companies) do not accept unsolicited CVs from recruiters or employment agencies in response to any of our roles.