Church Support Administrator

Epworth Investment Management Limited; Greater London; Ibrido; GBP 21.000 - 25.000; Part-time

Vantaggi offerti da questo lavoro

Flexible location

Descrizione del lavoro

Central Finance Board of the Methodist Church in London is seeking a part-time Church Support Administrator to deepen relationships across the Methodist Church. You will assist local churches and treasurers, resolve queries, and help communicate ethical investment work.

The role emphasises listening, relationship-building and delivering practical support to volunteers and Connexional teams across the Connexion.

Competenze

• Experience in customer-facing roles is helpful.
• Excellent listening and communication across diverse groups.
• Ability to build and maintain relationships with churches, volunteers and staff.

Mansioni

• Support relationships with Connexional Team, districts and local churches.
• Provide a friendly, knowledgeable contact point for people interacting with the CFB.
• Help answer questions, troubleshoot problems and route issues appropriately.
• Listen to experiences to identify practical improvements in interactions with the CFB.
• Help communicate the CFB's work on ethical and responsible investment.
• Support engagement with Methodist meetings, events and networks.
• Help strengthen two-way relationships between the CFB and the wider Church.

Conoscenze

Organised

People skills

Communication

Problem solving

Relationship building

Descrizione del lavoro

Central Finance Board of the Methodist Church

Hours: Part time, 3 days per week (0.6 FTE)

Location:25 Tavistock Place, London WC1H 9SF / Flexible

Help us strengthen our relationship with the Methodist Church

The Central Finance Board of the Methodist Church (CFB) exists to serve the Church in the stewardship of its financial resources. We provide investment and deposit services to Methodist organisations across the Connexion and have a longstanding commitment to ethical and responsible investment rooted in the values of the Church.

We are looking for a Church Support Administrator to help us deepen our relationships across the Methodist Church and ensure that we continue to listen closely to the people and organisations we serve.

This is a varied, people-focused role. You might be helping a local church treasurer navigate a practical issue, supporting colleagues to resolve a query, building relationships with people across the Connexion, or helping us communicate our work on ethical investment to a wider Methodist audience.

Just as importantly, we want you to listen. Recent work with churches and treasurers has reminded us how valuable it is to understand the practical challenges people face and use that insight to improve how we work.

What you'll be doing

• Support relationships with the Connexional Team, districts, circuits, local churches, treasurers and other volunteers.
• Provide a friendly and knowledgeable point of contact for people interacting with the CFB.
• Help answer questions, troubleshoot problems and make sure issues reach the right person and are followed through.
• Listen to the experiences of those we serve and help us identify practical ways of making their interactions with the CFB easier.
• Help communicate the work of the CFB, including our distinctive approach to ethical and responsible investment.
• Support engagement with Methodist meetings, events and networks.
• Help us build a stronger two-way relationship between the CFB and the wider Church.

About you

You do not need to be an investment expert.

We are looking for someone who is organised, approachable, curious and good with people. You will enjoy solving problems and helping others, communicate clearly, and be comfortable building relationships with people in very different roles.

An understanding of the Methodist Church and how the Connexion works would be particularly valuable, as would experience of working with churches, charities, volunteers, membership organisations or in a customer-facing role.

Above all, we are looking for someone who understands that good relationships begin with listening and who wants to help the CFB serve the Methodist Church well.