CHSS Advice Line Practitioner

Chest Heart and Stroke Scotland; City of Edinburgh; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading health charity in Scotland is seeking an Advice Line Practitioner to provide support for individuals and families affected by chest, heart, stroke, and long COVID conditions. The successful candidate will join a nationwide network of support and must have a nursing qualification with at least 3 years of relevant experience. This position offers flexible working and a range of employee benefits.

Benefits

Pension scheme

Generous holiday allowance

Sick pay

Welfare support

Life assurance

Qualifications

• Minimum of 3 years post-registration experience in hospital or community settings.
• Experience working directly with affected individuals.

Responsibilities

• Provide confidential, independent information and advice to affected individuals.
• Support families, carers, and healthcare professionals with relevant information.

Skills

Good communication skills

Organizational skills

Motivation

Education

First-level general nursing qualification or equivalent healthcare professional registration

Job description

Community Development & Social Enterprise

Disability

Equality & Law

Health

Housing & Homelessness

International Development

Learning

Local

Local Infrastructure Organisation

Older People

Other

Social Care

Youth

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• Remote: Home Based (with occasional travel)
• Closing: 28th August 2025
• Advertised from: 30th July 2025
• Hours: 32.5 hours per week. Permanent.

Role

Our vision is to help shape a Scotland where people with our conditions can live their lives well. Full lives, with the right support, at the right time, and in the right place.

By joining Chest Heart and Stroke Scotland (CHSS) as an Advice Line Practitioner, you can make a difference between people just surviving and truly living.

You will be part of Scotland’s leading charity providing support to people with chest, heart, stroke, and long COVID conditions to live life to the full again. Our services form a nationwide network of local support groups, healthcare professionals, volunteers, and one-to-one support teams helping families adjust to living with these conditions.

The Advice Line Practitioner provides confidential, independent information, advice, and support to people affected by these conditions, their families, carers, and healthcare professionals.

We seek an enthusiastic, organized, and motivated individual with good communication skills. Candidates must have a first-level general nursing qualification or equivalent healthcare professional registration and a minimum of 3 years post-registration experience in hospital or community settings, working with affected individuals.

Our employees enjoy benefits such as a pension scheme, generous holiday allowance, sick pay, welfare support, and life assurance.

For informal discussions, contact Cat McDonald, CHSS Advice Line Clinical Lead Practitioner at 07586 714971 or email: [e-mail]

We support flexible recruitment through Working Families and are “Happy to Talk Flexible Working”.

This role requires a PVG check. CHSS is committed to equality and ensuring fair treatment regardless of offending background.

Location: Not specified.