CHS General Porters

Calderdale and Huddersfield NHS Foundation Trust; Huddersfield; On-site; GBP 18,000 - 24,000; Full time

Job summary

Calderdale and Huddersfield Solutions (CHS) are recruiting for Portering staff to support the Huddersfield Royal Infirmary and wider Trust facilities.

These are permanent posts offering 37.5 hours or 30 hours per week over a 7-day rota, including weekends and public holidays. Roles involve heavy lifting and may involve Waste Portering; flexibility is essential.

Qualifications

• Be able to move and handle heavy goods/equipment safely after appropriate training.
• Good communication with staff, patients and members of the public.
• Ability to follow verbal and written instructions.
• NVQ level 1/2 in Customer Service is desirable.

Responsibilities

• Provide portering services across the Trust, including waste portering.
• Work on a 7-day rota with shifts including earlies, lates and nights.
• Cover permanent posts with 37.5 hours or 30 hours per week.
• Maintain a smart appearance and provide a caring, professional service.

Skills

Heavy lifting

Communication skills

Following instructions

Customer care

Education

NVQ level 1/2 in Customer Service

Job description

CHS is able to offer a wide range of services. Our scale enables us to offer competitive rates and we have a long track record of providing high quality, customer-focused services.

We offer comprehensive estates, facilities management, medical engineering, catering solutions and procurement services supporting the provision of safe, effective healthcare to our communities. We are committed to delivering our Green Plan goals of reducing carbon emissions, air pollution, waste generation and improving recycling throughout delivery of our services. We also enable profit to go back into patient care.

CHS recognises that its staff are its greatest asset and that its business is its people. The company aims to create an environment and culture of openness, trust and honesty. We encourage and celebrate diversity because broader perspectives, skills, experience and knowledge will enrich and enhance the value we bring to each other, our clients, shareholders and other stakeholders.

Job overview

To work with Directorates, Wards and Departments in the provision of a comprehensive Portering Service throughout the Trust.

Applicants must be physically fit, have good communication skills and the ability to work on their own initiative and as part of a team. Self motivation, commitment to customer care and quality issues is essential.

The successful candidate(s) will be trained to cover all aspects of the Portering role including Waste Portering. This is a physical role, which will involve heavy lifting at times. The successful candidate must be flexible in their approach to the role.

Full time - 37.5 hrs x 2

Part time - 30 hrs x 1

Various shifts to cover 24 hr rota, including earlies, lates and night shifts over 7 days (including weekends and public holidays).

Main duties of the job

CHS are looking to recruit enthusiastic individual(s) to join our Facilities team within the Portering Services department at the Huddersfield Royal Infirmary.

The roles are permanent posts, working 37.5 hours/30 hours, over a 7-day period, covering a range of shifts.

• Certain roles will be required to provide relief cover for annual leave and absence, working rotas will be available with a minimum 7-day notice period.
• You will be smart in appearance with a caring nature, good interpersonal skills including good communication skills.
• You should be able to work under pressure and adapt and respond to changes in workload and demand.
• You will be required to work within codes of practice and professional guidelines.

Working for our organisation

At CHS we understand the differences in delivering our services in complex environments and we have a flexible approach to meet the needs of our customers. Our Estates and Facilities management functions alongside our Medical Engineering, decontamination and procurement service, provides the following:

• Fully managed estate and building maintenance
• Medical engineering/equipment maintenance/ decontamination
• Procurement advice, guidance and governance
• Capital project management
• Transport
• Grounds maintenance.
• Portering
• Linen
• Catering
• Cleaning (including robot and deep cleaning)

All provided to nationally recognised standards giving you assurance that your premises and equipment will be the best they can, and your customers will have confidence in you as a provider.

Person specification

Desirable criteria

NVQ level 1 or 2 in Customer Service

Essential criteria

• An ability to be able to move and handle heavy goods/equipment safely after appropriate training

Experience

Essential criteria

• The ability to communicate well with staff, patients and members of the public
• Ability to follow instructions both verbal and written

Desirable criteria

• Basic understanding of the Health Service, including the need to exercise confidentiality, sensitivity and an awareness of the demands placed on portering duties

Calderdale and Huddersfield Solutions (CHS) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.

We understand that more applicants are using AI technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. It's important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form.

Please ensure your application is submitted with referees who can verify your employment/education history over the last three years and include valid email addresses for them. CHS will request electronic Factual Employment References from your previous employers. These references will be requested before you are issued with an unconditional offer of employment letter.

Candidates who require a Skilled Worker visa to work in the United Kingdom can determine the likelihood of obtaining a Certificate of Sponsorship for this position by assessing their circumstances against the criteria specified on the