Christmas Sales Assistant

Chapelfield Shopping Centre; Norwich; On-site; GBP 11,000 - 18,000; Part time

Benefits offered by this job

Christmas Commission Scheme

20% staff discount

Stream financial wellbeing support

Retail Trust wellbeing support

Job summary

The Perfume Shop in Norwich is seeking a friendly Christmas Sales Assistant to join our festive team. You’ll welcome customers, help them find gifts and promote our loyalty programme, with training provided.

This role offers varied shifts across the Christmas period, with competitive hourly pay and a generous staff discount. No prior retail experience required; we’ll support you to succeed and enjoy a memorable experience with customers.

Qualifications

• Positive attitude with a genuine passion for helping customers.
• Willingness to learn and try new things.
• Ability to work collaboratively as part of a team.
• Comfort working in a busy retail environment and on your feet all day.
• Availability for varied shifts during the Christmas period.

Responsibilities

• Welcome every customer and create a positive shopping experience.
• Recommend products and help customers find the perfect gift.
• Promote our loyalty programme and help customers use exclusive offers.
• Provide gift wrapping and engraving where available.
• Process payments accurately.
• Maintain high standards of store presentation and stock availability.
• Support colleagues to deliver excellent customer service during peak season.

Skills

Positive attitude

Willingness to learn

Teamwork

Flexible shifts

Job description

We're looking for friendly, customer-focused people to join our team as a Christmas Sales Assistant.

This is a varied and hands‑on role where no two days are the same, making it ideal for someone who enjoys working with people and creating memorable experiences. You don't need previous retail or perfume experience to apply. If you enjoy helping people and are keen to learn, we'll provide the training and support you need to succeed.

Whether you're looking for your first role in retail, returning to work, or looking to gain experience over the festive season, we'd love to hear from you.

Pay Rate: £8.15 - £12.85

Contracted Hours: 4

What You’ll Do:

• Welcome every customer and create a positive shopping experience.
• Recommend products and help customers find the perfect gift.
• Promote our loyalty programme and help customers make the most of exclusive offers and savings.
• Create beautifully wrapped gifts, including gift wrapping and engraving services where available.
• Process payments and transactions accurately.
• Help keep the store looking its best by maintaining high standards of presentation and availability.
• Support your colleagues to deliver an exceptional customer experience during our busiest time of year.

What You’ll Bring:

• A positive attitude and a genuine passion for helping customers.
• A willingness to learn and try new things.
• The ability to work collaboratively as part of a team.
• Comfort working in a busy retail environment and spending time on your feet throughout the day.
• Availability to work a variety of shifts throughout the Christmas trading period, including evenings to support late-night shopping, weekends, Black Friday and Christmas Eve.

What You’ll Gain:

• A fantastic Christmas Commission Scheme — boost your earnings during our busiest and most exciting time of year.
• 20% staff discount on products, plus access to exclusive customer offers.
• Access to Stream to help support your financial wellbeing.
• 24/7 wellbeing support through our partnership with Retail Trust.
• Training and support to help you succeed in your role.
• The opportunity to be considered for future opportunities within The Perfume Shop where available.
• A friendly and supportive team, and the chance to be part of something special this Christmas.

Working Pattern:

Our Christmas roles include a variety of shifts across weekdays, evenings and weekends. We'll discuss your availability with you during the recruitment process and do our best to match this with business needs. If you require any adjustments or additional support during the application or interview process, please let us know and we'll be happy to help.

Please Note:

Due to the high volume of applications, only successful candidates will be contacted. To help us manage this volume, vacancies may be closed once we reach a sufficient number of applications. If you're interested in joining us this Christmas, we encourage you to apply as soon as possible so you don't miss out.

The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.