Christmas Sales Advisor - Dundee (24 hours)

Rituals; Dundee; On-site; GBP 18,000 - 24,000; Full time

Job summary

A luxury home cosmetics brand seeks Festive Rituals Advisors in Dundee to provide exceptional customer service and assist shoppers in selecting ideal products. Candidates should have experience in retail or hospitality and a strong customer-service mentality. This role involves engaging with customers, ensuring store standards, and developing product knowledge through training.

Qualifications

• Relevant experience in a similar position within retail or hospitality.
• Organised and structured working style.

Responsibilities

• Work closely with Store Manager to reach store goals.
• Provide best-in-class customer experience.
• Follow store safety procedures.
• Keep the store clean and tidy.
• Become an expert in Rituals products through training.

Skills

Customer-service mentality

Team-player work ethic

Decision making

Problem-solving skills

Eye for detail

Job description

Overview

We are looking for Rituals Advisors for the Festive Season!

At Rituals, we created an extensive collection of luxurious yet affordable home body cosmetics. As our products, every Rituals customer is unique. With your skills and knowledge, you can guide each one to the right products to meet their needs. You are all about customer experience.

As a Festive Rituals Advisor, you are part of our store team. You engage directly with our customers, listen, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.

The above characteristics are what make you the ideal Festive Rituals Advisor. You can give new meaning to the words "aim big, act small" by:

Responsibilities

• Working closely with your Store Manager and Assistant Store Manager to reach your goals and the Store targets.
• Interacting with customers and providing ‘Best in Class’ customer experience.
• Following Store safety procedures.
• Keeping the Store clean and tidy, so that our products are always presented according to Rituals standards.
• Becoming an expert in our Rituals products and treatments through training and development opportunities.

Qualifications

This is you.

• Relevant experience in a similar position within retail or hospitality.
• A customer-service mentality and team-player’s work ethic.
• Decision making and problem-solving skills.
• Eye for detail, organised and structured.

Additional Information

All your information will be kept confidential according to EEO guidelines.