Christmas Sales Advisor - Clarks Village (24 hours)

Rituals UK & Ireland (B Corp); Street; On-site; GBP 60,000 - 80,000; Part time

Job summary

A luxurious body cosmetics brand is seeking a seasonal Festive Rituals Advisor to enhance customer experiences in their store. The ideal candidate should have retail or hospitality experience, a customer-service mentality, and a passion for the brand. This role involves engaging customers, ensuring store cleanliness, and working closely with management to meet goals. Training and development opportunities are provided, along with a competitive bonus scheme and employee discount.

Benefits

Training and development opportunities

Competitive bonus scheme

Employee discount

Wellbeing initiatives and EAP

Company & Team Events

Qualifications

• Relevant experience in a similar position within retail or hospitality.
• Ability to connect with customers and create a welcoming environment.
• Passionate about the brand and products.

Responsibilities

• Work closely with Store Manager and Assistant Store Manager to reach store targets.
• Interact with customers and provide best-in-class service.
• Follow store safety procedures.
• Maintain store cleanliness and product presentation.

Skills

Customer-service mentality

Team-player work ethic

Decision making

Problem-solving skills

Attention to detail

Job description

Overview

Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team as a seasonal worker. We are looking for Rituals Advisors for the Festive Season!

At Rituals, we created an extensive collection of luxurious yet affordable home body cosmetics. As our products, every Rituals customer is unique. With your skills and knowledge, you can guide each one to the right products to meet their needs.

You are all about customer experience. As a Festive Rituals Advisor, you are part of our store team. You engage directly with our customers, listen, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. The above characteristics are what make you the ideal Festive Rituals Advisor.

You can give new meaning to the words im big, act small a by:

Responsibilities

• Working closely with your Store Manager and Assistant Store Manager to reach your goals and the Store targets.
• Interacting with customers and providing Best in Class customer experience.
• Following Store safety procedures.
• Keeping the Store clean and tidy, so that our products are always presented according to Rituals standards.

In addition, you will become an expert in our Rituals products and treatments. You will enjoy plenty of opportunities to expand your knowledge and luxury retail skills through our various training programs, with many exciting opportunities to grow in your career.

About You

High on energy, low on ego and with a little bit of humour. You are also ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our shops. In addition, as a Rituals Advisor you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel good. And on top of that, you have:

• Relevant experience in a similar position within retail or hospitality.
• A customer-service mentality and team-players work ethic.
• Decision making and problem-solving skills.
• Eye for detail, organised and structured.

All your information will be kept confidential according to EEO guidelines.

Benefits

• Training and development opportunities
• Competitive bonus scheme
• Rituals employee discount
• Numerous wellbeing initiatives and EAP
• Company & Team Events