Christmas Retail Associate

DCK Group; Reading; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Hourly pay £12.71

Free jewellery discount

Pension scheme

Life assurance

Training & Development

Long Service Recognition

Job summary

DCK Group in Reading Broad Street is seeking a Christmas Retail Associate to cover our peak trading period. This part-time role (20 hours per week) focuses on delivering friendly customer service, stock merchandising, and promoting products in-store.

You will work under a Team Leader, with shifts starting at 9:00am on designated days, and potential travel to other stores within the zone. Prior customer-facing experience and a smartphone with up-to-date OS are preferred; join us for festive

Qualifications

• Experience in a customer-facing setting is required.
• Retail sales experience preferred.
• Access to a smartphone (Apple or Android) with up-to-date OS.

Responsibilities

• Merchandise products in line with visual guidelines.
• Receive and stock deliveries, ensuring tidy shelves.
• Maintain housekeeping standards in-store.
• Set up and run promotional activities.
• Collaborate with host management to drive sales.

Skills

Customer service

Retail sales

Communication

Teamwork

Tools

Smartphone

Job description

Role Title - Christmas Retail Associate - Reading Broad St - 20 hours per week

Due to the nature of the role, please ensure you have access to your own vehicle and have a full driving licence.

Shift Pattern - 5 Tuesday, 5 Wednesday, 5 Thursday, 5 Friday

This is a temporary role until 26/12/2026

Working hours: The required start time for this role is 9:00am

DCK is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Tesco, and many more!

Please note - this is a Christmas Retail Associate role covering our stores during our busy peak Christmas period. The Christmas period is our busiest time and therefore we are unable to authorise any leave in December, please bear this in mind when applying.

Our Retail Assistants provide face to face contact and merchandising expertise within our retail stores. In return, we provide:

• £12.71 per hour
• Free jewellery – from £25 - £55 per month!
• Pension Scheme with DCK contribution
• Life assurance
• Training & Development opportunities
• Long Service Recognition scheme

You will be based in Reading Broad St butmay berequired to travel to different stores within your zone. We are looking for those who are available to start as soon as possible.

You will be working alongside a Team Leader, who will provide you with coaching and ongoing support. Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.

Job role:

You will need to be customer-focused, with a friendly, polite, professional and positive attitude.

You will complete various instore activities which include:

• Merchandising our product to our visual merchandising guidelines
• Putting out deliveries of new stock
• Maintaining housekeeping standards
• Setting up promotional activities
• You will be working with the host management teams to build great relationships and identify opportunities to improve sales.

Requirements

• Prior experience in a customer facing setting is required, fashion brands are a plus.
• Sales and or retail sales experience is preferred
• Access to either an Apple or Android smartphone with the most up to date operating systems