Christmas Retail Associate

DCK Group; Metropolitan Borough of Solihull; Hybrid; GBP 5,900 - 9,000; Part time

Benefits offered by this job

Hourly pay £12.71

Free jewellery

Pension scheme

Life assurance

Training & development

Long service recognition

Job summary

DCK Group in Solihull is seeking a Christmas Retail Associate for 9 hours per week across our stores. You will provide face-to-face customer service and merchandising support, helping with stock deliveries and in-store promotions. Applicants should have a driving licence and access to a car.

Shift pattern includes 4.5 hours on Tuesday and 4.5 hours on Friday, starting at 9:00am. The role is temporary until 26/12/2026; pay is £12.71 per hour with benefits such as free jewellery and a pension

Qualifications

• Prior customer-facing experience required.
• Retail or fashion brand experience preferred.
• Access to a current smartphone required.

Responsibilities

• Merchandising to visual guidelines.
• Unloading deliveries and stock.
• Maintain housekeeping standards.
• Set up promotional activities.
• Collaborate with host teams to drive sales.

Skills

Customer service

Sales experience

Communication

Tech savvy

Team collaboration

Tools

Smartphone

Job description

Role Title - Christmas Retail Associate - Solihull - 9 hours per week

Due to the nature of the role, please ensure you have access to your own vehicle and have a full driving licence.

Shift Pattern - 4.5 Tuesday, 4.5 Friday

This is a temporary role until 26/12/2026

Working hours: The required start time for this role is 9:00am

DCK is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Tesco, and many more!

Please note - this is a Christmas Retail Associate role covering our stores during our busy peak Christmas period. The Christmas period is our busiest time and therefore we are unable to authorise any leave in December, please bear this in mind when applying.

Our Retail Assistants provide face to face contact and merchandising expertise within our retail stores. In return, we provide:

• £12.71 per hour
• Free jewellery – from £25 - £55 per month!
• Pension Scheme with DCK contribution
• Life assurance
• Training & Development opportunities
• Long Service Recognition scheme

You will be based in Solihull butmay berequired to travel to different stores within your zone. We are looking for those who are available to start as soon as possible.

You will be working alongside a Team Leader, who will provide you with coaching and ongoing support. Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.

Job role:

You will need to be customer-focused, with a friendly, polite, professional and positive attitude.

You will complete various instore activities which include:

• Merchandising our product to our visual merchandising guidelines
• Putting out deliveries of new stock
• Maintaining housekeeping standards
• Setting up promotional activities
• You will be working with the host management teams to build great relationships and identify opportunities to improve sales.

Requirements

• Prior experience in a customer facing setting is required, fashion brands are a plus.
• Sales and or retail sales experience is preferred
• Access to either an Apple or Android smartphone with the most up to date operating systems