Christmas - Operations Assistant - Backstage - Chelmsford

Marks and Spencer; Chelmsford; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant in Operations. The role focuses on stock control, deliveries, and backstage operations to keep the store flowing smoothly for customers. It requires working up to full-time hours during peak weeks and involves early morning hours.

You will be fast, accurate, and digitally confident, using tools to track deliveries and manage stock while supporting a wide store team to meet daily demands.

Qualifications

• Flexibility across store duties and shifts.
• Comfortable using digital tools to track deliveries and stock.
• Active team player capable of supporting multiple store functions.

Responsibilities

• Manage stock and deliveries to ensure shop floor is full and orderly.
• Support store operations behind the scenes to keep products moving accurately.
• Collaborate with colleagues across departments to maintain store-wide efficiency.
• Adapt to early-morning shifts and varying workloads to meet store demands.

Skills

Stock management

Digital tools

Teamwork

Flexibility

Job description

Sat 11:00-19:00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December
This job role involvesworking early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

All the details
Sun -
Mon 11:00-19:00
Tues 11:00-19:00
Weds 11:00-19:00
Thurs 11:00-19:00
Fri -
Sat 11:00-19:00
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.
You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.
#Christmas