Christmas Night-Shift Customer Assistant – £3 Premium

Marks & Spencer Plc; London Borough of Bromley; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Plc in Bromley is hiring a Customer Assistant for our Food section. You will be at the frontline, delivering five-star service to customers while working in a fast-paced environment.

The role requires resilience, a strong customer focus, and the ability to use Sparks App and in-store devices to assist shoppers and suggest products. Shifts include late nights with an unsocial premium, and additional hours may be available during peak December weeks.

Qualifications

• Down-to-earth colleagues who thrive under pressure and deliver five-star service at pace.
• Passionate about M&S Food products and customer service.
• Flexible, resilient team player ready to adapt to store needs.

Responsibilities

• Join M&S as a Customer Assistant in the Food section, delivering frontline service in a busy store in Bromley.
• Utilise Sparks App and in-store devices to enhance the customer experience and guide product selection.
• Act as a brand ambassador, confidently recommending and selling new food products to customers.
• Operate in a high-energy, team-driven environment with a focus on speed and accuracy.
• Be flexible to work across different store areas and shifts, including late hours during peak times.
• There may be opportunities to work up to full-time hours during the weeks of 13th and 20th December.

Job description

Marks & Spencer Plc in Bromley is hiring a Customer Assistant for our Food section. You will be at the frontline, delivering five-star service to customers while working in a fast-paced environment.

The role requires resilience, a strong customer focus, and the ability to use Sparks App and in-store devices to assist shoppers and suggest products. Shifts include late nights with an unsocial premium, and additional hours may be available during peak December weeks.