Christmas Food Store Assistant — Fast-Paced Frontline Role

Marks & Spencer Plc; Irvine; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Unsocial premium

Early shift flexibility

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section to be at the frontline of the UK’s fastest-growing retailer. You’ll deliver five-star service, help customers find products, and thrive under pressure.

You’ll be a resilient brand ambassador, ready to roll up your sleeves, confidently recommending our newest food items and using Sparks App and store devices to enhance the customer experience.

Qualifications

• Knowledge of M&S Food products and willingness to learn.
• Thrive under pressure and deliver five-star service at pace.
• Willing to roll up sleeves and go again day after day.
• Digitally confident with Sparks App and in-store devices.

Responsibilities

• Serve customers with speed and accuracy during peak times.
• Sell and recommend new food products to customers.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Collaborate with store team to maintain a high-energy environment.

Skills

Customer service

Teamwork

Digital literacy

Flexibility

Resilience

Communication

Tools

Sparks App

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section to be at the frontline of the UK’s fastest-growing retailer. You’ll deliver five-star service, help customers find products, and thrive under pressure.

You’ll be a resilient brand ambassador, ready to roll up your sleeves, confidently recommending our newest food items and using Sparks App and store devices to enhance the customer experience.