Christmas Food Assistant — Fast-Paced Customer Service

Marks and Spencer; Greater London; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks and Spencer in London is seeking a Customer Assistant in our Food section. You’ll be on the frontline, delivering five-star service at pace and embracing the transformation we’re driving.

You’ll thrive under pressure, be a resilient brand ambassador, and confidently recommend and sell our newest food products. You’ll use Sparks App and in-store devices to enhance the customer experience. Flexibility to work across store areas and shifts is required.

Qualifications

• Experience in customer-facing roles is preferred.
• Willingness to work weekends and evenings as required.
• Ability to stay calm under pressure and multi-task.

Responsibilities

• Deliver five-star service at pace in a fast-moving store.
• Advise customers and recommend new food products.
• Use Sparks App and in-store devices to enhance customer experience.
• Support across store areas to meet demand during peak times.

Skills

Customer service

Teamwork

Digital literacy

Flexibility

Tools

Sparks App

In-store devices

Job description

Marks and Spencer in London is seeking a Customer Assistant in our Food section. You’ll be on the frontline, delivering five-star service at pace and embracing the transformation we’re driving.

You’ll thrive under pressure, be a resilient brand ambassador, and confidently recommend and sell our newest food products. You’ll use Sparks App and in-store devices to enhance the customer experience. Flexibility to work across store areas and shifts is required.