Christmas Food Retail Pro — Fast-Paced Frontline Assistant

Marks & Spencer Group; Ulverston; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Group is hiring a Customer Assistant in our Food section to be at the frontline of the UK’s busiest retailer. You’ll help customers, share product knowledge, and drive sales with a friendly, five-star service mindset.

You'll work across shifts in Week 1 and Week 2, with potential extra hours during peak periods. Being digitally confident with Sparks App and in-store devices is important, as is teamwork and flexibility in a fast-paced environment.

Qualifications

• frontline retail role requiring resilience and ability to work under pressure.
• digital confidence with Sparks App and in-store devices.
• flexible to work across store areas and shifts.
• team player able to contribute to a high-energy environment.
• focus on delivering excellent customer service and product knowledge.

Responsibilities

• Assist customers with product questions and recommendations to drive sales.
• Promote and sell new food products while ensuring a valued customer experience.
• Support store operations across different areas and shifts.
• Utilize Sparks App and store devices to enhance shopper experience.
• Collaborate with colleagues to maintain a busy, efficient store environment.

Job description

Marks & Spencer Group is hiring a Customer Assistant in our Food section to be at the frontline of the UK’s busiest retailer. You’ll help customers, share product knowledge, and drive sales with a friendly, five-star service mindset.

You'll work across shifts in Week 1 and Week 2, with potential extra hours during peak periods. Being digitally confident with Sparks App and in-store devices is important, as is teamwork and flexibility in a fast-paced environment.