Christmas Food Retail Assistant — Fast-Paced Frontline

Marks & Spencer Plc; Belfast City District; On-site; GBP 12,000 - 18,000; Full time

Job summary

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You’ll be on the frontline, delivering fast, friendly service and helping customers find products. You’ll work early shifts and weekends as outlined, and use Sparks POS and store devices to assist customers.

Join a busy team focused on high standards, resilience, and customer satisfaction. The role supports peak times and requires a can-do attitude and teamwork to drive sales and a positive store experience.

Qualifications

• Customer service experience in retail preferred.
• Flexibility to work across store areas.
• Able to work unsocial hours given shift patterns.

Responsibilities

• Assist customers on the shop floor and answer questions.
• Sell products and promote new food items with five-star service.
• Use Sparks POS and in-store devices to complete transactions and assist customers.

Skills

Customer service

Team player

Retail experience

Digital tools

Tools

Sparks POS

In-store devices

Job description

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You’ll be on the frontline, delivering fast, friendly service and helping customers find products. You’ll work early shifts and weekends as outlined, and use Sparks POS and store devices to assist customers.

Join a busy team focused on high standards, resilience, and customer satisfaction. The role supports peak times and requires a can-do attitude and teamwork to drive sales and a positive store experience.