Christmas Food Frontline Associate - Evening Shifts

MS; Ballymena; Presencial; GBP 12.000 - 17.000; Jornada completa

Descripción de la vacante

M&S in the UK is hiring a Customer Assistant for our Food section. You'll be on the frontline, delivering five-star service at pace and handling customer queries with confidence.

You'll use Sparks App and in-store devices to help customers find products, upsell where appropriate, and work across different store areas. Flexibility and teamwork are essential. Evening and weekend shifts may be required, with an unsocial premium for late hours.

Formación

• Customer-first mindset with a focus on service quality.
• Comfort with using digital devices and store apps to assist customers.
• Flexible and able to work across multiple areas of the store.

Responsabilidades

• Act as a frontline ambassador, delivering high‑energy service and product knowledge to customers.
• Recommend and sell food products to meet customer needs and drive sales.
• Utilise in‑store devices to enhance the customer experience and support store operations.

Conocimientos

Customer service

Digital tools

Team player

Herramientas

Sparks App

Descripción del empleo

M&S in the UK is hiring a Customer Assistant for our Food section. You'll be on the frontline, delivering five-star service at pace and handling customer queries with confidence.

You'll use Sparks App and in-store devices to help customers find products, upsell where appropriate, and work across different store areas. Flexibility and teamwork are essential. Evening and weekend shifts may be required, with an unsocial premium for late hours.