Christmas Food Champion - Fast-Paced Customer Assistant

Marks and Spencer; Penrith; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer in the UK is looking for a Customer Assistant in our Food section to join the frontline, delivering five-star service at pace and embracing the transformation we’re driving.

You’ll engage with customers, confidently recommend products, and use Sparks and in-store devices to enhance the shopping experience. The role requires resilience, team spirit, and a readiness to work across busy periods.

Qualifications

• Experience in customer service preferred.
• Excellent communication and teamwork.

Responsibilities

• Deliver five-star service at pace to customers.
• Assist with stocking, checkout and in-store requests.
• Utilise Sparks and in-store devices to help customers.
• Work across shifts and embrace transformation of the business.

Skills

Customer service

Teamwork

Communication

Job description

Marks & Spencer in the UK is looking for a Customer Assistant in our Food section to join the frontline, delivering five-star service at pace and embracing the transformation we’re driving.

You’ll engage with customers, confidently recommend products, and use Sparks and in-store devices to enhance the shopping experience. The role requires resilience, team spirit, and a readiness to work across busy periods.