Christmas Food Assistant — Fast-Paced, Customer-Driven

Marks and Spencer; North East; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer in the United Kingdom is recruiting a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace and engaging with customers to understand their needs.

You'll work with digital tools like the Sparks App, support colleagues, and stay flexible to cover shifts across store areas. This role suits down-to-earth individuals who thrive under pressure and enjoy helping customers.

Qualifications

• Frontline role requiring strong customer service skills.
• Ability to thrive under pressure and meet customer demand.
• Flexible for variable shifts including weekends.

Responsibilities

• Provide five-star service at pace and recommend products.
• Use Sparks App and in-store devices to assist customers.
• Support store colleagues across different areas as needed.

Skills

Customer service

Teamwork

Digital literacy

Tools

Sparks App

Job description

Marks & Spencer in the United Kingdom is recruiting a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace and engaging with customers to understand their needs.

You'll work with digital tools like the Sparks App, support colleagues, and stay flexible to cover shifts across store areas. This role suits down-to-earth individuals who thrive under pressure and enjoy helping customers.