Christmas Fashion Frontline Customer Assistant

Marks and Spencer; Dungannon; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant for our Fashion, Home & Beauty department in the United Kingdom. You will play a vital frontline role, delivering style advice and five-star service to customers in a fast-paced retail environment.

The role requires a proactive team player who can adapt to varying shifts, including Sundays and Fridays, with peak Christmas hours possible. Digital tools and a customer-centric approach are essential to support sales growth and brand standards.

Qualifications

• Experience in delivering excellent customer service in a fast-paced environment.
• Strong communication and interpersonal skills.
• Able to work flexible hours, including weekends and evenings.

Responsibilities

• Assist customers with product selection in Fashion, Home & Beauty.
• Deliver five-star service and drive sales on the shop floor.
• Represent the Marks & Spencer brand and uphold store standards.
• Utilize in-store digital tools to enhance the customer experience.
• Collaborate with team members to ensure smooth daily operations.

Skills

Customer service

Retail experience

Job description

Marks & Spencer is seeking a Customer Assistant for our Fashion, Home & Beauty department in the United Kingdom. You will play a vital frontline role, delivering style advice and five-star service to customers in a fast-paced retail environment.

The role requires a proactive team player who can adapt to varying shifts, including Sundays and Fridays, with peak Christmas hours possible. Digital tools and a customer-centric approach are essential to support sales growth and brand standards.