Christmas Customer Hybrid - Zone A

TN United Kingdom; Belfast; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Retail Operations Assistant during the bustling Christmas season! This role offers a fantastic opportunity to gain valuable experience in retail, with full training provided. You'll be responsible for processing online orders, managing stock, and supporting daily operations in a dynamic store environment. With the potential for a permanent position, this could be the start of a rewarding career. Enjoy generous employee discounts and access to 24/7 counselling support, all while working in an inclusive and diverse environment. Don't miss out on this exciting opportunity!

Benefits

Generous employee discounts

Access to 24/7 counselling and support

Qualifications

• Enjoy following processes and working at pace.
• Communicate and listen effectively.

Responsibilities

• Process online customer orders using handheld devices.
• Support daily operational activities including stocking shelves.

Skills

Team Collaboration

Effective Communication

Process Adherence

Technology Adaptability

Tools

Handheld Mobile Devices

Job description

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Christmas Customer Hybrid - Zone A, Belfast

Client: Boots

Location: Belfast, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Reference: d9d4f28a12c0

Job Views: 7

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

Retail Operations Assistant

The hourly rate for this role is £11.44

Joining us as a Retail Operations Assistant is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for a new challenge.

Whilst this is a temporary contract, there could be the potential for a permanent role later depending on the opportunities in your local area, so it could be the start of a new career with us.

About the role

Christmas in Boots is our most exciting time of the year, and it can be very busy, so we’ll provide you with all the training and support you need to help you be at your best.

You will work in a Boots store and report into the Assistant or Store Manager. Your role would be to pick and pack boots.com customer orders, work in our back shop, run our stock room, and support with deliveries and stock management.

You will also:

• Process online customer boots.com orders to a high standard using a handheld device.
• Prepare online customer boots.com orders for customers to collect from store or for home delivery.
• Obtain relevant information and locate the required stock from the stockroom and salesfloor to pack and dispatch online orders.
• Support the store’s daily operational activities including stocking shelves and general housekeeping.
• Work as a team to solve issues and meet daily targets.

What you’ll need to have

Full training is provided, but these are the essential skills or experience needed:

• Enjoy following processes and working at pace.
• Enjoy working collaboratively as part of a team.
• Communicate and listen effectively.
• Comfortable learning about and using new technology, including handheld mobile devices to process online orders.

It would be great if you also have

These are desirable skills or experience and are not essential:

• Experience in a retail or warehouse environment.
• Familiar with the products Boots sells to identify them quickly for packing online orders.

Our benefits

• Generous employee discounts.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

Why Boots

At Boots, we foster an inclusive working environment where everyone can be themselves and reach their full potential. We are proud to be an equal opportunity employer, embracing diversity and providing a positive environment for all.

What’s next?

If your application is successful, we will contact you for an in-store interview within 14 days.

We are open to discussing part-time and job share options during the application process. If you require additional support during the application or interview, we are happy to provide reasonable adjustments to help you perform at your best.