Christmas Customer Assistant - Operations - Kingston

Marks & Spencer Group; City Of London; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks & Spencer Group is seeking a Customer Assistant in Operations. You will handle stock, deliveries, and essential behind-the-scenes tasks to ensure the shop floor remains full, clean and ready for customers.

The role is physically demanding and fast-paced, with a focus on accuracy and speed. Flexibility is vital as you may work across the wider store, including early morning deliveries and late stock shifts.

Responsibilities

• Stock management and deliveries to keep shop floor full and organised.
• Operate with speed and accuracy to move products through store operations.
• Collaborate across store functions to support colleagues and meet customer demand.

Job description

Work Pattern
Sunday 14:00-22:00
Wednesday 14:00-22:00
Thursday 14:00-22:00
Friday 14:00-22:00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

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