Christmas Customer Assistant - Operations - Canterbury

Marks & Spencer Plc; Canterbury; On-site; GBP 19,000 - 23,000; Part time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in Operations to support stock, deliveries and behind-the-scenes work that keeps our stores running smoothly.

The role is part-time with early evenings; flexibility to work across the wider store is required, and you will use digital tools to track deliveries and stock levels, staying focused on availability and speed.

Qualifications

• Must be 18+ years old due to health and safety rules.
• Physically demanding role requiring stamina and alertness.
• Able to use digital tools to track deliveries and stock availability.

Responsibilities

• Manage stock levels and coordinate deliveries to keep shelves full and orderly.
• Support store operations across shifts to ensure smooth customer experience.
• Collaborate with colleagues across functions to adapt to busy retail pace and changes in demand.

Skills

Stock management

Deliveries

Team player

Digital literacy

Job description

Work Pattern
Wednesday: 14:00 - 18:00
Thursday: 14:00 - 18:00
Friday: 14:00 - 18:00
Saturday: 14:00 - 18:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas