Christmas - Customer Assistant - Foods - Westhill SF

Marks & Spencer Plc; Westhill; In loco; GBP 12.000 - 18.000; Tempo pieno

Descrizione del lavoro

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service, selling our newest food products, and assisting customers with confidence. You’ll use Sparks App and in-store devices to enhance the shopping experience and thrive in a fast-paced environment.

We expect early-morning shifts, a positive attitude, and a team-first approach. This frontline role offers opportunities to grow with a trusted UK retailer.

Competenze

• Frontline retail role requiring resilience and energy.
• Early mornings; applicants must be 18+ to comply with health and safety rules.
• Able to handle high-pressure environments and strong customer demand.

Mansioni

• Serve and assist customers with knowledge of M&S Food products.
• Utilise Sparks App and in-store devices to enhance service quality.
• Work across store areas with flexibility to support peak times.
• Contribute to a high-energy team and deliver five-star service.

Conoscenze

Customer service

Teamwork

Digital literacy

Flexibility

Strumenti

Sparks App

In-store devices

Descrizione del lavoro

All the details

SUNDAY 13:00-17:00
MONDAY 18:00-22:00
FRIDAY 18:00-22:00
SATURDAY 13:00-17:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?

#Christmas