Christmas - Customer Assistant - Foods - Wellingborough SF

Marks & Spencer Plc; Wellingborough; Presencial; GBP 1 102 000 - 1 653 000; Tempo integral

Resumo da oferta

Marks & Spencer plc is recruiting for a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace and embracing the transformation in our stores.

You’ll be a resilient brand ambassador, confident in recommending and selling our newest food products while using Sparks App and in-store devices to assist customers. Flexible shifts across the store and Christmas-related hours may apply.

Qualificações

• Frontline customer-facing role requiring composure and enthusiasm.
• Digital confidence to use Sparks App and in-store devices.
• Ability to work in a fast-paced, high-pressure environment.
• Willingness to adapt across store areas as needed.

Responsabilidades

• Serve customers and help drive sales by providing five-star service.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Work as part of a high-energy team to maintain smooth store operations.
• Be flexible to work across different store areas to meet demand.

Conhecimentos

Customer service

Team player

Digital tools

Flexibility

Ferramentas

Sparks App

Descrição da oferta de emprego

Tuesday 16:00-20:00
Wednesday 16:00-20:00
Thursday 16:00-20:00
Friday 16:00-20:00
Saturday 16:00-20:00
Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?

#Christmas