Christmas Customer Assistant - Foods - Sheldon Birmingham

M&S Careers; Birmingham; Presencial; GBP 12.000 - 15.000; A tiempo parcial

Descripción de la vacante

Marks & Spencer Group is hiring a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service and confidently recommending our latest food products to customers.

We value a team player who can thrive in a high-pressure environment, stay digitally confident with Sparks App, and adapt shifts to meet peak demand. Opportunities to work across store areas abound.

Formación

• Customer-focused and able to work under pressure.
• Willingness to work varied shifts including evenings.
• Comfortable using digital tools to assist customers.

Responsabilidades

• Serve customers as frontline staff in the Food section.
• Recommend and sell new food products to customers.
• Maintain high service standards and a positive store environment.
• Utilise Sparks App and in-store devices to enhance the experience.
• Be flexible and support across store areas as needed.

Conocimientos

Customer service

Team player

Flexibility

Digital tools proficiency

Herramientas

Sparks App

In-store devices

Descripción del empleo

Monday:18:00-22:00
Tuesday:18:00-22:00
Saturday:18:00-22:00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

#Christmas