Christmas - Customer Assistant - Foods - Bicester

M&S Careers; Bicester; Presencial; GBP 12.000 - 17.000; Jornada completa

Descripción de la vacante

M&S in the UK is hiring a Customer Assistant in our Food section, on the frontline to serve customers, share knowledge of Food products, and confidently promote new items. You’ll be part of a busy team, helping customers choose products and ensuring a speedy, positive shopping experience.

Hours include Tue 18:00-22:00, Wed 18:00-22:00, Thurs 18:00-22:00, Sat 18:00-22:00, with potential full-time hours in the weeks of 13th and 20th December to meet peak demand.

Formación

• Customer service orientation and ability to thrive under pressure.
• Willingness to work varied shifts and frontline retail duties.
• Comfort with using digital tools and in-store devices.

Responsabilidades

• Assist customers in the Food section with product knowledge and recommendations.
• Deliver five-star service and help drive sales during peak periods.
• Be flexible to work across different store areas as required by the business.

Descripción del empleo

Tues 1800-2200
Wed 1800-2200
Thurs 1800-2200
Sat 1800-2200

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.

• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

• Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?

#Christmas