Christmas Customer Assistant- Food - Worthing

Marks and Spencer; Worthing; On-site; GBP 18,000 - 25,000; Part time

Benefits offered by this job

Unsocial premium

Job summary

Marks & Spencer in Worthing is hiring a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service at pace, with early morning shifts and the potential for full-time hours during busy weeks. You’ll use Sparks App and in-store devices to help customers find what they need and to complete quick, accurate transactions.

We value down-to-earth colleagues who thrive under pressure, adapt to change, and work well in a team to drive store growth this festive season.

Qualifications

• Customer-focused and able to deliver fast, five-star service during busy periods.

Responsibilities

• Serve customers quickly and accurately during peak times.
• Utilise Sparks App and in-store devices to assist customers.
• Collaborate with colleagues to deliver a seamless shopping experience.
• Be flexible to work across store areas and shifts.

Skills

Customer service

Digital tools

Team player

Flexibility

Tools

Sparks App

In-store devices

Job description

Under 18 disclaimer

This job role involvesworking early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to‑earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

All the details

Working Pattern

Sunday - 05:00-09:00

Tuesday - 05:00-09:00

Wednesday - 05:00-09:00

Thursday 05:00-09:00

Saturday 05:00-09:00

Under 18 disclaimer

This job role involvesworking early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to‑earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? #Christmas