Christmas Customer Assistant - Food (Through the Night) - Nottingham Giltbrook

Marks and Spencer; Nottingham; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Unsocial premium

Job summary

Marks and Spencer in the UK is recruiting a Customer Assistant for our Food section. You’ll be at the frontline, helping customers, stocking shelves and driving sales with five-star service. You’ll work across store areas, stay resilient under pressure, and use Sparks and in-store devices to assist customers.

Flexibility to cover various shifts, including weekends, is essential. This role may involve late or night hours; you must be 18+ and ready to join a fast-paced, high-energy team committed

Qualifications

• Deliver five-star service to customers in a fast-paced environment.
• Assist customers and promote products across the Food section.
• Use Sparks and in-store devices to enhance the shopping experience.

Responsibilities

• Provide excellent customer service and help with product selection.
• Stock shelves and keep the Food section tidy and inviting.
• Collaborate with the team to meet store targets and deliver a seamless experience.
• Be flexible to work across different store areas and shifts.

Skills

Customer service

Team player

Digital literacy

Flexibility

Tools

Sparks

Job description

Saturday: 22:00 - 06:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

To comply with

All the details

• Sunday: 22:00 - 06:00
• Tuesday: 22:00 - 06:00
• Saturday: 22:00 - 06:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?

#Christmas