Christmas - Customer Assistant - Food - The Stadium Milton Keynes

Marks and Spencer; Milton Keynes; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer in Milton Keynes is seeking a Customer Assistant in our Food section to be at the frontline of UK’s fastest growing retailer. You’ll deliver five‑star service, engage customers, and confidently recommend our latest food products to meet demand.

Flexibility is essential, with shifts across Wednesday to Saturday 15:00–20:00 and potential to work up to full-time hours during peak weeks in December, using Sparks and in-store devices to enhance the customer experience.

Qualifications

• Frontline customer assistant role in retail.
• Ability to deliver five-star service under pressure.
• Comfort with using digital tools (Sparks, in-store devices).
• Team player who supports others to deliver seamless service.
• Flexibility to work across store areas and varying shifts.

Responsibilities

• Recommend and sell new food products to customers.
• Deliver excellent service and make customers feel valued.
• Work across store areas to meet changing retail demands.
• Utilise digital tools to enhance customer experience.

Job description

All the details

Work Pattern:

Wednesday 15:00-20:00

Thursdsay 15:00-20:00

Friday 15:00-20:00

Saturday 15:00-20:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?

#Christmas