Christmas Customer Assistant - Food - Talbot Green

Marks & Spencer Group; Llantrisant; Sur place; GBP 12 000 - 15 000; Temps partiel

Résumé du poste

Marks and Spencer is hiring a Customer Assistant in our Food section to be at the frontline of service. You’ll thrive under pressure, deliver five‑star service at pace, and help meet strong customer demand daily.

You’ll be a brand ambassador who can confidently recommend and sell our newest food products, using Sparks App and in-store devices to enhance the customer experience. Flexibility across store areas is required.

Qualifications

• Frontline customer service experience preferred.
• Willingness to work varied shifts in a busy retail environment.
• Comfort with using store devices and apps to assist customers.

Responsabilités

• Deliver five-star service at pace in the Food section.
• Advise customers and promote new food products.
• Utilise Sparks App and in-store devices to assist shoppers.
• Collaborate as a team to maintain a high-energy store environment.

Connaissances

Customer service

Team player

Digital tools

Description du poste

Wednesday 07:00-11:00

Due to operational requirements, all successful candidates may be asked to work up to full‑time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest‑growing retailer. We’re not just looking for someone to fill shelves – we need down‑to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we're driving.

All the details

Work Pattern

• Sunday 06:30-10:30
• Wednesday 07:00-11:00
• Saturday 07:00-11:00

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don’t wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity.

Are you ready for it?

Christmas