Christmas Customer Assistant - Food - Putney

Marks and Spencer; Greater London; Sur place; GBP 12 000 - 15 000; Plein temps

Résumé du poste

Marks & Spencer in London is recruiting a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service under pressure, and helping customers find and buy our latest food products.

You’ll use Sparks App and in-store devices to assist shoppers, work across store areas, and adapt to changing retail demands. This frontline role offers a busy, dynamic environment and opportunities to grow.

Qualifications

• Must be 18 years or older.

Responsabilités

• Provide excellent customer service at the Food counters.
• Assist customers with product questions and upsell where appropriate.
• Utilise Sparks App and in-store devices to help customers find and buy products.

Connaissances

Customer service

Sales skills

Digital tools

Outils

Sparks App

Description du poste

All the details
Work Pattern
Monday 07:00-15:00
Tuesday 07:00-15:00
Wednesday 07:00-15:00
Thursday 07:00-15:00
Sat 07:00-15:00
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
Under 18 disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? #Christmas