Christmas Customer Assistant - Food (Mornings) - Sheffield

Marks & Spencer Plc; Sheffield; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks & Spencer Plc is hiring a Customer Assistant in our Food section to be at the frontline of the UK’s fastest growing retailer. You’ll deliver five-star service, know our Food products, and confidently recommend and sell new items to customers.

Join a resilient team, use Sparks and in-store devices to enhance service, and stay flexible across store areas as demand grows. This frontline role offers big opportunities for those who thrive under pressure.

Responsibilities

• Deliver five-star service at pace in a busy store environment.
• Assist customers with food products and knowledge, selling where appropriate.
• Utilise Sparks and in-store devices to enhance the customer experience.
• Work across multiple areas of the store and adapt to changing demand.

Job description

Work Pattern

• Monday 06:00-10:00
• Wednesday 06:00-10:00
• Thursday 06:00-10:00
• Friday 06:00-10:00
• Saturday 06:00-10:00

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving. We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity.

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