Christmas Customer Assistant - Food - Mansfield

M&S Careers; Mansfield Woodhouse; In loco; GBP 12.000 - 18.000; Part-time

Descrizione del lavoro

Marks & Spencer Plc in Mansfield Woodhouse is hiring a Customer Assistant for our Food section. You'll be on the frontline, delivering five-star service while staying sharp and fast during peak times.

This is a frontline role with opportunities to grow as you gain product knowledge and customer interaction experience. You'll use Sparks App and in-store devices, flex across store areas to meet strong customer demand, and confidently recommend our newest food products to customers at the

Competenze

• Excellent customer service and communication skills.
• Ability to work as part of a team in a fast-paced environment.
• Comfortable using digital tools and apps to assist customers.

Mansioni

• Frontline role supporting customers during peak store times.
• Assist customers with product knowledge and recommendations.
• Utilise Sparks App and in-store devices to enhance the customer experience.

Conoscenze

Customer service

Teamwork

Digital skills

Descrizione del lavoro

Work Pattern
Thursday 15:00 - 19:00
Friday15:00 - 19:00
Saturday 15:00 - 19:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December

Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
  

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity.

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