Christmas Customer Assistant - Food - Mansfield

Marks & Spencer; Mansfield; In loco; GBP 12.000 - 15.000; Part-time

Descrizione del lavoro

Marks & Spencer Group is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service and promoting our latest food products to customers.

You’ll work in a fast-paced environment, using Sparks App and in-store devices to assist shoppers. The role requires resilience, teamwork and adaptability across different store areas.

Competenze

• Experience in customer service is preferred.
• Able to work under pressure during busy periods.
• Comfortable using Sparks App and in-store technology.

Mansioni

• Assist customers in the Food department and provide excellent service.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Be flexible to work across store areas to meet changing retail demands.

Conoscenze

Customer service

Teamwork

Adaptability

Digital literacy

Strumenti

Sparks App

In-store devices

Descrizione del lavoro

Work Pattern
Tuesday 15:45 - 19:45
Thursday 15:45 - 19:45
Saturday 15:45 - 19:45

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December

Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity.

#Christmas