Christmas Customer Assistant - Food - Malvern

Marks & Spencer Plc; Malvern Hills; A distancia; GBP 12.000 - 17.000; A tiempo parcial

Descripción de la vacante

Marks & Spencer Plc in the UK is seeking a Customer Assistant for our Food section. You’ll be at the frontline, helping customers, stocking shelves, and delivering high-quality service to meet busy demand.

Shifts are Sunday, Wednesday, and Friday mornings from 05:00 to 09:00. An unsocial premium of £3.00 per hour applies for hours 22:00–06:00. During the Christmas period, you may be asked to work full-time hours in the weeks starting 13 and 20 December.

Responsabilidades

• Frontline role in Food section delivering five-star service
• Assist customers, stock shelves and maintain store standards
• Use Sparks App and in-store devices to help customers
• Collaborate with the team to meet customer demand during busy periods

Descripción del empleo

Working Pattern

Sunday 05:00-09:00

Wednesday 05:00-09:00

Friday 05:00-09:00

Under 18 disclaimer

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Christmas only:

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?