Christmas Customer Assistant - Food - Ilkeston Simply Food

Marks & Spencer Group; Ilkeston; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks and Spencer in the UK is seeking a Customer Assistant in our Food section to be at the frontline of service, helping customers with warmth and efficiency. You’ll work flexibly across store areas, handle high customer demand at peak times, recommend and sell our newest food products, and stay digitally confident using Sparks and in-store devices.

Being a team player in a fast-paced environment is essential; you’ll contribute to a positive store atmosphere and help drive growth in sales

Qualifications

• Customer-facing service experience is preferred.
• Strong communication and interpersonal skills.
• Able to work in a fast-paced environment.

Responsibilities

• Recommend and sell our newest food products to customers.
• Deliver five-star service at pace and handle busy periods.
• Assist across store areas to meet changing customer demand.
• Utilize Sparks and in-store devices to enhance the customer experience.

Skills

Customer service

Team player

Communication

Digital tools

Tools

Sparks

Job description

All the details

Work Pattern

Sunday 07:00-11:00
Monday 07:00-11:00
Saturday 07:00-11:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it? #Christmas