Christmas Customer Assistant - Food - Dunblane SF

Marks & Spencer Plc; Stirling; Presencial; GBP 18 000 - 21 000; Tempo integral

Resumo da oferta

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service, recommending products, and helping customers quickly find what they need. You’ll work in a fast-paced environment, using Sparks and in-store devices to enhance the shopping experience.

The role requires flexibility, teamwork, and a hands-on attitude. You’ll support various store areas, adapt to changing demands, and contribute to busy shifts during peak periods.

Qualificações

• Experience in delivering high-quality customer service.
• Ability to work efficiently under pressure in a busy retail environment.
• Willingness to learn product knowledge and assist customers.

Responsabilidades

• Assist customers with queries and product recommendations.
• Provide five-star service and quick, accurate checkout support.
• Maintain shelves and help across store areas as needed.
• Utilise Sparks and in-store devices to enhance the customer experience.

Conhecimentos

Customer Service

Teamwork

Adaptability

Digital Tools

Ferramentas

Sparks app

In-store devices

Descrição da oferta de emprego

Work Pattern:

Example Work Pattern:
Sunday - 12:00 - 16:00
Monday - 12:00 - 16:00
Thursday - 12:00 - 16:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?

#Christmas