Christmas Customer Assistant - Food - Crouch End SF

MS; Wood Green; On-site; GBP 12,000 - 17,000; Part time

Job summary

MS is hiring a Customer Assistant for its Food section in the UK. You’ll be at the frontline, delivering five-star service and promoting new food products to customers.

The role requires energy, resilience and a proactive approach to help customers quickly find what they need, while using in-store digital tools to enhance the shopping experience.

Qualifications

• Experience in customer service is advantageous.
• Ability to work in a fast-paced retail environment.
• Willingness to learn about product knowledge and promotions.

Responsibilities

• Assist customers on the shop floor and at tills.
• Engage with customers to promote products and promotions.
• Maintain store standards and stock availability during shifts.

Skills

Customer service

Retail

Communication

Job description

Saturday 17:00-21:00
Sunday 17:00-21:00
Monday 18:00-22:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?

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