Christmas- Customer Assistant- Food- Coventry Arena

Marks and Spencer; Coventry; Presencial; GBP 12 000 - 15 000; Tempo parcial

Resumo da oferta

Marks & Spencer is seeking a Customer Assistant in our Food section to be at the frontline of service. You will thrive under pressure, deliver five-star service, and embrace transformation while assisting customers with product knowledge and purchases.

You’ll be a resilient team player who uses digital tools to enhance the shopping experience and adapt to varying shift patterns, including potential full-time hours during festive periods.

Qualificações

• Experience working in a fast-paced retail environment.
• Strong customer-facing communication and problem-solving skills.
• Comfort with using digital tools to enhance the customer experience.

Responsabilidades

• Exhibit five-star service at pace and meet customer demand.
• Promote and upsell new food products to customers.
• Utilise Sparks App and in-store devices to assist customers.
• Work flexibly across different areas of the store as needed.

Conhecimentos

Customer service

Team player

Digital tools

Ferramentas

Sparks App

In-store devices

Descrição da oferta de emprego

All the details

Sunday 11:00-15:00

Monday 11:00-15:00

Tuesday 11:00-15:00

Friday 11:00-15:00

Saturday 11:00-15:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.


• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.


• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.


• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?

#Christmas