Christmas Customer Assistant - Food - Aintree Retail Park

Marks and Spencer; Sefton; Vor Ort; GBP 12.000 - 17.000; Vollzeit

Benefits dieser Stelle

Unsocial hours premium

Zusammenfassung

Marks & Spencer is seeking a Customer Assistant in Food to join our frontline team. You will deliver fast, friendly service, help customers find products, and promote new food items using in-store digital tools. The role requires resilience, adaptability, and a customer-first mindset.

Expect variable shifts with unsocial hours; full-time hours may be requested during peak weeks in December. A strong team ethic and pride in M&S Food products are essential.

Qualifikationen

• Frontline retailer experience is valued.
• Ability to deliver high‑quality service under pressure.
• Willingness to use digital tools to assist customers.

Aufgaben

• Provide five-star service and sell products across Food.
• Advise customers and promote new food ranges.
• Be flexible and willing to work across store areas.

Kenntnisse

Customer service

Communication

Teamwork

Digital literacy

Flexibility

Tools

Sparks App

POS systems

Jobbeschreibung

All the details

Work Pattern

Friday 03:45 - 07:45
Saturday 03:45 - 0745
Sunday 05:45 - 08:45
Tuesday 03:45 - 07:45

Under 18 disclaimer

This job role involves working early morning and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity.

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