Christmas Customer Assistant - Fashion, Home & Beauty - Hedge End

Marks & Spencer; Southampton; Presencial; GBP 12.000 - 17.000; A tiempo parcial

Descripción de la vacante

Marks & Spencer Plc in the United Kingdom is seeking a Customer Assistant for our Fashion, Home & Beauty sections. You’ll be a frontline contributor delivering style advice and five-star service to customers in a fast-paced environment.

You’ll drive sales, help customers discover our on-trend products, and act as a confident brand ambassador. Flexibility is essential, with weekend shifts and the potential for up to full-time hours during peak weeks.

Formación

• Customer-focused with a drive to deliver five-star service.
• Passionate about fashion and able to drive sales.
• Comfortable using digital tools to enhance customer experience.

Responsabilidades

• Deliver style advice and five-star service on the shop floor.
• Drive sales and grow market share in fashion items.
• Assist customers in discovering latest fashion products and trends.
• Represent the brand as a confident, energetic store ambassador.

Conocimientos

Customer service

Sales

Digital tools

Brand ambassador

Herramientas

Sparks App

In-store devices

Descripción del empleo

Work Pattern

Sunday 10:00-18:00
Thursday 13:00-21:00
Friday 13:00-21:00
Saturday 13:00-21:00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job - it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.

We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.

• At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
• Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
• Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
• Flexibility is vital. Retail moves fast - and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.

This is the frontline of fashion retail - are you ready for it?

#Christmas